Cognitive walk-throughs


Cognitive walk-throughs involve simulating a user’s problem-solving process while pluralistic walk-throughs involve gathering users, designers, and developers to step through scenarios. Compare and contrast cognitive walk-through evaluations and pluralistic walk-through evaluations in terms of effectiveness and efficiency. Give an example of a use for each type.


Describe how the evaluation heuristic designed to help users recognize, diagnose, and recover from errors accomplishes the task.

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